Terms of Use

These Terms of Use (“Terms”) govern your access to and use of ENOCSI websites, software, and services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms as well as our Privacy Policy and Cookie Policy.

Acceptance of Terms

If you accept on behalf of an organization, you represent that you have authority to bind it. If you do not agree, do not use the Services. ENOCSI may update these Terms as described below.

Accounts & Eligibility

• You must have legal capacity to contract.
• You are responsible for safeguarding access credentials and all activity under your account.
• We may suspend or terminate for policy violations, security risk, or non-payment.

License & Access

Subject to these Terms and timely payment (if applicable), ENOCSI grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services and any ENOCSI software delivered with them solely for your internal business purposes, in accordance with documentation and plan limits. Except for this license, no rights are granted.

Use of Services

• Features may vary by plan/region and may be modified or discontinued with reasonable notice where required.
• Service levels and support, if applicable, are defined in the relevant order, SLA or documentation.
• High-risk uses (life support, critical infrastructure) are not supported unless expressly agreed in writing.

Customer Data & Privacy

“Customer Data” means data, files, or content you submit to the Services. You retain ownership of Customer Data. We process it only to provide and improve the Services, as described in our Privacy Policy.

Data minimization: Our application database stores primarily a pseudonymous tenant_id. We do not store your name/surname or email in our application DB. Payments and invoicing are handled by iyzico/iyzipay; card and invoice data are processed by iyzico (not by ENOCSI). The website contact form (on enocsi.com) collects the details you submit so we can respond.

Prohibited Uses

• Modify, translate, reverse engineer, decompile, disassemble, or create derivative works of software.
• Rent, lease, sublicense, or provide the Services to third parties (service bureau/time-sharing) unless agreed in writing.
• Remove proprietary notices; disclose benchmarking/performance results without consent.
• Access the Services to build a competing product; copy features, functions, or graphics.
• Automated scraping, bots, or any activity circumventing access or rate limits.
• Bypass security, probe for vulnerabilities, or interfere with platform integrity.
• Upload unlawful, harmful, infringing, or abusive content; violate others’ rights or applicable laws.

Intellectual Property

The Services and accompanying software, documentation, and content are owned by ENOCSI or its licensors and protected by law. No rights are granted except as expressly stated in these Terms.

Resale & Transfer

Only ENOCSI-authorized partners may resell or transfer licenses, and solely under ENOCSI’s channel policies. Unauthorized resales are not supported and may be blocked. Distributors/resellers are independent and may not bind ENOCSI.

Third-Party Services

The Services may integrate with third-party offerings (e.g., analytics, payments). Use of such services is governed by their terms. For payments/invoicing, iyzico/iyzipay acts as an independent controller.

Beta & Experimental Features

Preview or beta features are provided “as is,” may change or be discontinued, and may not be covered by SLAs/support.

Compliance, Export & FCPA

You will comply with all applicable laws and regulations (including Turkish and international export controls). You represent that you will not use the Services to support human-rights abuses and will comply with anti-corruption laws (e.g., FCPA/UK Bribery Act equivalents) in dealings with ENOCSI and partners.

Except as expressly stated, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory (including merchantability, fitness for a particular purpose, and non-infringement). ENOCSI disclaims responsibility for third-party devices, browsers, or networks.

Limitation of Liability

To the maximum extent permitted by law, ENOCSI will not be liable for indirect, incidental, special, consequential, punitive damages, or lost profits/revenues, or loss of data, use, goodwill, or other intangible losses.

ENOCSI’s aggregate liability relating to the Services will not exceed amounts you paid for the Services in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless ENOCSI and its affiliates against claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Services, or your violation of these Terms or applicable law.

Taxes

You are responsible for all applicable taxes, duties, and similar charges associated with the Services unless otherwise required by law. For direct checkout, invoicing and applicable taxes are administered by iyzico.

Suspension & Termination

We may suspend or terminate access for breach, security/legal risk, or non-payment. Upon termination, your right to use the Services ceases, but sections intended to survive (IP, disclaimers, liability limits, indemnity, law, general) remain in effect.

Governing Law & Disputes

These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the competent courts and execution offices in Istanbul, Turkey.

General Provisions

• No assignment or transfer of these Terms without ENOCSI’s prior written consent.
• No waiver is effective unless in a signed writing; failure to enforce is not a waiver.
• If any provision is unenforceable, it will be enforced to the maximum extent; the remainder stays effective.
• These Terms (together with referenced policies) are the entire agreement and supersede conflicting terms unless a later agreement expressly replaces them in a writing signed by ENOCSI.

Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable notice. Your continued use after changes take effect constitutes acceptance.

Contact

Questions about these Terms? Contact info@enocsi.com.